info@ccrn.ca  |  1-800-663-3973
Serving the Niagara Region since 1975

Privacy Policy

CCN – Client Privacy Statement

Credit Counselling Niagara is committed to protecting clients’ personal information and follows strict policies with regard to confidentiality.

A credit counsellor and all agency personnel who are privy to any information about a client hold that information as confidential. It is the policy of the agency that there be no release or disclosure of information to any other person, agency, employer or organization without the informed written consent of the client, except under certain circumstances required by law.

Disclosure or release of information will only be made for the purpose of helping the client.

Credit Counselling Niagara also adheres to the guidelines laid out in the Personal Information Protection and Electronic Documents Act (PIPEDA, Bill C-6) regarding the responsible collection, use and disclosure of its stakeholders’ personal information.

Online Privacy Policy

On our website, we collect information from you when you request a consultation. We do not keep a mailing list and your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

By using our site, you consent to our website’s privacy policy.

If there are any questions regarding this privacy policy you may contact us at:

264 Welland Avenue
St. Catharines, Ontario L2R 2P8
Phone: 905-684-9401
Toll-Free: 1-800-663-3973
Fax: 905-687-9904
info@ccrn.ca


Testimonials
What a relief it was to show up in my counsellor’s office with all my messy finances laid in front of her and be treated with respect and absolutely no judgment.
2014-06-04T15:49:17+00:00
What a relief it was to show up in my counsellor’s office with all my messy finances laid in front of her and be treated with respect and absolutely no judgment.
This agency helped me get my life back, and also gave me the tools to better manage my finances. The staff made me feel very at ease and stress free!
2014-06-04T15:47:47+00:00
This agency helped me get my life back, and also gave me the tools to better manage my finances. The staff made me feel very at ease and stress free!
Absolutely wonderful people who make you feel comfortable and let you know there is a light at the end of the tunnel.
2014-06-04T15:46:44+00:00
Absolutely wonderful people who make you feel comfortable and let you know there is a light at the end of the tunnel.
I feel like a huge weight has been lifted off my shoulders! For once someone is helping me and I know I am not alone! Thank you.
2014-06-04T15:46:22+00:00
I feel like a huge weight has been lifted off my shoulders! For once someone is helping me and I know I am not alone! Thank you.
We greatly appreciated the caring and compassionate help, wisdom and guidance. You have made a difficult situation more bearable.
2014-06-04T15:47:05+00:00
We greatly appreciated the caring and compassionate help, wisdom and guidance. You have made a difficult situation more bearable.
Excellent advice and assistance for my situation. Highly recommend all your employees for an excellent job and I’m sure I am not alone in praising your fine group.
2014-06-04T15:47:28+00:00
Excellent advice and assistance for my situation. Highly recommend all your employees for an excellent job and I’m sure I am not alone in praising your fine group.
My counsellor made me feel at ease and explained everything very thoroughly. Her care and compassion to help people really made my year.
2014-06-04T15:48:03+00:00
My counsellor made me feel at ease and explained everything very thoroughly. Her care and compassion to help people really made my year.